Troubleshooting Mice

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The mouse is not working: it is not recognized by the system or the mouse drivers

The mouse is stuttering, sticking or moving in a jerky fashion

I have a PS/2-style mouse that I want to use on a serial port but it doesn't work when I use an adapter to convert it from the PS/2 6-pin mini-DIN connector to the 9-pin serial connector

The mouse is recognized by the system and there are no error messages, but I cannot move the mouse pointer in one or both directions (horizontal or vertical axes)

My mouse works under Windows 95, and in DOS boxes running under Windows 95, but not when I boot to DOS or "Restart the computer in MS-DOS mode"


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